RS
Ruan S
1 reviews | Active since Mar 2009
18 Mar 2015, 17:10
No arrears
I received an sms Friday 6 March saying I need to pay R207 or I will get cut off. Seeing as my account has been running off debit order for years I found this odd. I called the support centre at 3:30pm that afternoon and I was told I don't need to worry about it. I've realized this is only since I took up the Explora package for R799 that I revive these messages. I've had almost one a day since then. I have pasted the lasted one below. Please get this sorted out, it's making me very angry!<br> <br> DStv: Pay R207.9 today & experience all the Big Brother Mzansi S2 action! The drama's about to kick-off on DStv 161. Dial *120*68584# for payment options<br>
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
19 Mar 2015, 09:03Hello thers,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply19 Mar 2015, 09:03
Official
Hello thers,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
