MW
MERCY W
1 reviews | Active since Dec 2021
14 Dec 2024, 13:01
No answers on price lock account and warranty
I need explanation on my price lock account and warranty period, customer service could not help me they transferred me to price lock department, price lock department said they can't help me I must cut the call and call customer service from the beginning. What the hack is that nonsense?
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DStv (MultiChoice)'s replyOfficial
14 Dec 2024, 13:23Hi Mercy,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Dec 2024, 13:23
Official
Hi Mercy,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team