1 reviews | Active since May 2017

30 May 2017, 15:42

No answer on calls and no call back

<p>My dstv account is suspended. I did made a payment.When I phoned customer care I must contact their accounts. 2 days now no reply. I tried to phone then holding on for more the a hour no answer. If I did known that I never paid my account. I spending more airtime by trying to phone them then paying 920. </p>

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 May 2017, 16:03
Official

Dear Johan

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

's update30 May 2017, 17:38
Reviewer Update

I was contacted and said I will be contacted before 5 pm. After 5 I followed up been on line another half an hour still no connection. Airtime gone. Now we going for 3 days

's update30 May 2017, 17:41
Reviewer Update

Over 1000 rand airtime gone priceless