OS
Oreabetse S
1 reviews | Active since Apr 2013
13 Oct 2015, 07:16
No answer again
Multichoi has a 24hr turnaround time committed on their emails yer I never get response from them quickly. It took 3 weeks to get them to call back about Explora and it's been another 3 days since I tried following up to no avail. <br> Ref # of my query ***
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
27 Oct 2015, 13:55Hello dashza,
Please accept our apology for the delayed response and for the poor customer experience.
Our records indicated that you have been assisted. Your Explora decoder was loaded on the account and the DStv service is active.
Should you require any further assistance, please don't hesitate to contact us.
Thank you for your invaluable support.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Please accept our apology for the delayed response and for the poor customer experience.
Our records indicated that you have been assisted. Your Explora decoder was loaded on the account and the DStv service is active.
Should you require any further assistance, please don't hesitate to contact us.
Thank you for your invaluable support.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply27 Oct 2015, 13:55
Official
Hello dashza,
Please accept our apology for the delayed response and for the poor customer experience.
Our records indicated that you have been assisted. Your Explora decoder was loaded on the account and the DStv service is active.
Should you require any further assistance, please don't hesitate to contact us.
Thank you for your invaluable support.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Please accept our apology for the delayed response and for the poor customer experience.
Our records indicated that you have been assisted. Your Explora decoder was loaded on the account and the DStv service is active.
Should you require any further assistance, please don't hesitate to contact us.
Thank you for your invaluable support.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,