No after care service

Contacted Mark on ********** 109 to move OVHD satelite dish 04 Dec 2017. They were in a rush to get all my details and arrived an hour after booking with them. They moved the dish and put in a new point with new cabling. After that my ovhd was again activated and I was told that I should give it about 15min in which time it will be on. After checking it a couple of time I realised that it will only be working by the next morning. The next morning when switching my tv on I still had the startup screen. I contacted Mark and he told me to contact OVHD customer service. On contact them, I was asked to check the signal strength. It was then I realised that there was no signal coming through. I then contacted Mark again and was told that they could only sort it out between 2 and 3pm. After 3pm I contacted them again and was told they are busy with a big job and would see when they had time to do it. It is now Wednesday 6 December and I am still waiting for somebody from this company to contact me. Please do not use this company. They are listed as being in the Pinelands area. The receptionist is the manager who does not even know how to write down a message and will keep asking you what your problem is.