pN
penny N
1 reviews | Active since Mar 2009
04 Mar 2016, 21:08
No Action
On 20/01/2016, Commercial activation centre was advised of change of ownership of business and thereby change of debit order charge.<br> On 21/01/2019, e-mail received : Case Number *** - Completed.<br> 01/02/2016 - debit order is processed against account. Insufficient funds as business is no longer operating, and I have to pay the bank charge of R115.<br> Called commercial department on 4/02/2016 and they advised that the charge should not have gone through. Process was complete and there would be no futher charges.<br> 01/03/2016 - multichoice debit has once again gone off a near dormant account, and yet again, I have to pay the bank charges.
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Replies (1)DStv (MultiChoice)'s replyOfficial
08 Mar 2016, 14:52Hello pennyn,
Thank you for taking your time to contact us. We apologise for the delayed response.
Please be advised that we have referred your query to our Commercial department for further assistance. Kindly expect feedback directly from them.
Once again, please accept our apology for the inconvenience caused.
If you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking your time to contact us. We apologise for the delayed response.
Please be advised that we have referred your query to our Commercial department for further assistance. Kindly expect feedback directly from them.
Once again, please accept our apology for the inconvenience caused.
If you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply08 Mar 2016, 14:52
Official
Hello pennyn,
Thank you for taking your time to contact us. We apologise for the delayed response.
Please be advised that we have referred your query to our Commercial department for further assistance. Kindly expect feedback directly from them.
Once again, please accept our apology for the inconvenience caused.
If you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking your time to contact us. We apologise for the delayed response.
Please be advised that we have referred your query to our Commercial department for further assistance. Kindly expect feedback directly from them.
Once again, please accept our apology for the inconvenience caused.
If you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
