No Accountability from departments

Have been sending enquiry emails to the magazines dept of Multichoice since the 23 April regarding receiving of magazines. As no response was received from them, I proceeded to send my emails to the activation, enquiries and statements email addresses advertised. Automated responses have been received, saying that my query will be attended to, but to date no answers to my original magazine enquiry. I have also phoned in and been advised to resend the emails. This I have done numerous times and still no accountability is taken by any of the departments to attend to our query.<br> <br> Strange how it is, that should there be a problem in payment, sure Multichoice would have no problem in contacting us timeously!!!!<br> Why advertise only email addresses, then provide an automated response, but not have the decency to address the query.