LM
Len M

1 reviews | Active since Oct 2019

02 Feb 2024, 20:00

NMS INSURANCE

this is the worst thing you’ve ever done. What the hell is this? Yall trying to **** us?! Why are you saying this sh*t insurance is free when it’s not! I asked this girl more than 3 times if this is free and she confirmed it’s free. When I got the email I went through the documents and it said my premium is R55 or something. I immediately called DStv and asked about this and clueless. How is it possible that such a huge company agrees to such?? Yall can get your license revoked. I’m so disappointed.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Feb 2024, 21:35
Official
Hi  Len, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Feb 2024, 15:57
Official
Hi  Len, 

At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.   

Please be advised that we're currently investigating the issue and escalated the issue to our Insurance team.

 Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,