AW
Anel W
1 reviews | Active since Mar 2020
19 Mar 2020, 17:37
Nkosi unwilling to assist... *********** to do work
Once again received this **** service form another dstv agent. Nkosi is incomptent to assist woth a request. Puts you on hold or actually mute and think that we dont understand our own account. He is unwilling to help.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
19 Mar 2020, 20:01Hi Anel Wallace,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply19 Mar 2020, 20:01
Official
Hi Anel Wallace,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Anel W's updateReviewer Update
24 Mar 2020, 12:06Good day. Not even a week later and my dstv is disconnected again. Same problem from 1 Feb...
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Anel W's update24 Mar 2020, 12:06
Reviewer Update
Good day. Not even a week later and my dstv is disconnected again. Same problem from 1 Feb...
AW
Anel W's updateReviewer Update
24 Mar 2020, 12:06This is unacceptable
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Anel W's update24 Mar 2020, 12:06
Reviewer Update
This is unacceptable
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Anel W's updateReviewer Update
29 Mar 2020, 10:28Dstv is of AGAIN!!!
Apperently our account is also now more than what dstv told us it would be. They are adding the reconnection fee everytime AND THIS WHOLE ISSUE WAS NOT OUR MISTAKE. DSTV KEEPS ON TAKE THE WRONG DEBIT ORDER, AND THEN THEY WANT TO DISCONNECT OUR DSTV AND LET US PAY FOR THE RECONNECTION!!!!!
Apperently our account is also now more than what dstv told us it would be. They are adding the reconnection fee everytime AND THIS WHOLE ISSUE WAS NOT OUR MISTAKE. DSTV KEEPS ON TAKE THE WRONG DEBIT ORDER, AND THEN THEY WANT TO DISCONNECT OUR DSTV AND LET US PAY FOR THE RECONNECTION!!!!!
AW
Anel W's update29 Mar 2020, 10:28
Reviewer Update
Dstv is of AGAIN!!!
Apperently our account is also now more than what dstv told us it would be. They are adding the reconnection fee everytime AND THIS WHOLE ISSUE WAS NOT OUR MISTAKE. DSTV KEEPS ON TAKE THE WRONG DEBIT ORDER, AND THEN THEY WANT TO DISCONNECT OUR DSTV AND LET US PAY FOR THE RECONNECTION!!!!!
Apperently our account is also now more than what dstv told us it would be. They are adding the reconnection fee everytime AND THIS WHOLE ISSUE WAS NOT OUR MISTAKE. DSTV KEEPS ON TAKE THE WRONG DEBIT ORDER, AND THEN THEY WANT TO DISCONNECT OUR DSTV AND LET US PAY FOR THE RECONNECTION!!!!!