GA
Gugu A

1 reviews | Active since Sept 2015

19 May 2021, 13:26

NIYANGDAKELWA!!! I DONT OWE YALL ANYTHING

How dare you!!!

about 4 years ago i spent close to 4 months on the phone almost every day on the phone with multichoice coz they kept suspending my account even though I had made payment.

during that period I sent them numerous emails with the proof of payments but they still couldn't allocate the payment to the point where i cancelled. 4 years im minding my business, i get an SMS saying i've been handed over i owe over R1000... Kanjani. then i get a very rude phone call from the ****** collectors.

I HAVE PAID 4 YEARS AGO, I'VE SENT THE PROOF OF PAYMENT. it's not my fault your systems didnt pick it up. So please stop harassing me. And don't you dare mess up my credit record coz of your ****** incompetence.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 May 2021, 13:52
Official
Hi Gugu,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

GA
Gugu A's update20 May 2021, 15:53
Reviewer Update
Hi,

how is that possible when I had cancelled my services. Also, I never used debit order I used EFT.. Also, My premiums were R350 as i qualified for the "child account" staff discount. make it ake sense