Nice to be a monopoloy and make your own rules!

I called Mutlichoice to downgrade my subscription package to be told that I can only do this on the day of the month before payment goes off. So if I don't call them on exactly the 29th of the month - sorry for you! Maybe next month! For a company that charges South Africans exorbitant amounts for their product you'd think their systems could handle something like this but I suppose Mutlichoice conveniently makes its own rules so that they can maximize profits and make it as difficult as possible for customers to downgrade!