VT
Vionne T
1 reviews | Active since Sept 2016
26 Oct 2021, 12:33
New Ultra disappointing
Bought the new DSTV Ultra through an accredited provider. When using the remote to change the volume, it misinterprets the signal and places the TV on mute. You can watch a second TV on the same channel but you can't change the channel from the second TV. You need to buy a second decoder. I was not told this when I purchased the decoder. Very disappointing.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
26 Oct 2021, 14:38Hi Vionne,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Oct 2021, 14:38
Official
Hi Vionne,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,