1 reviews | Active since Feb 2010
New Satellite Dishes Required by year end?
I am moving house on a month and the installer tells me that my Dish that i currently use will no longer be valid at the end of this year? Please tell me who will be covering the costs to replace the dishes that are no longer valid? I most certainly hope that you dont expect your customers to do this at their cost, we already paying masses amounts monthly. I dont think that this would be fair to your clients at all!! I think its **************** actually!<br> <br> Also your website to update my details is USELESS!!! The area i live in and have my post box in are not even on the list and they are definitely in Centurion!! <br> <br> Lets hope I get a response from Multichoice in less than a month, I am highly doubtful!
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert