SB
Stefan B
1 reviews | Active since Feb 2025
09 Mar 2015, 11:38
New R799 Explora deal billing woes.
I signed up for a R799 Explora deail, which I activated on 14 Feb 2015. Prior to that, I was on a DSTV Premium package with XtraView (R740 per month), which I cancelled upon activating the new package. I decided not to pay DSTV for the month Feb and I did expect some sort of pro-rata calculated bill. For reasons inexplicable to me, the debit order amount was R1038 at the end of Feb. I don't understand the rationale behind DSTV's \pro-rata billing".<br> <br> According to me"
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
09 Mar 2015, 15:35Hello stefan.jeanette,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologies for any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologies for any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply09 Mar 2015, 15:35
Official
Hello stefan.jeanette,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologies for any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologies for any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
