New 'pricelock' ****.
Receive SMS saying I am about to be rewarded for being a 'faithful' subscriber. The 'reward' is a modified pricelock, two years at last years subscription, plus an Explora. Sounds good, but I must agree to a debit order. So first month get billed R704. This month R809. Query on this gets ignored. So what exactly is going on?
Dear Stephan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Stephan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Stephan
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We currently investigating your concerns with our Price Lock department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Stephan
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We currently investigating your concerns with our Price Lock department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,