WE
Wasim E
1 reviews | Active since Jun 2018
16 Sept 2023, 09:25
New package (false on website)
Signed up for a new package, website currently says premium is R879, they call me and say they cannot pick up that deal when it's on their website in clear site. No worries I take the R999 premium package. Debit order date is 20th they disconnect me in the first month on the 15th when im not even in my place yet 5 days before the debit order is supposed to go off. Great welcome
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
16 Sept 2023, 09:28Hi Wasim Ebrahim,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Sept 2023, 09:28
Official
Hi Wasim Ebrahim,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
WE
Wasim E's updateReviewer Update
16 Sept 2023, 10:44How do you cancel someone who literally just started with you on the 1st of September on the 15th of the same month when the debit order is going off on the 20th? Please explain the logic
WE
Wasim E's update16 Sept 2023, 10:44
Reviewer Update
How do you cancel someone who literally just started with you on the 1st of September on the 15th of the same month when the debit order is going off on the 20th? Please explain the logic