1 reviews | Active since Mar 2018
New HD4U decoder SUCKS!
Your new model HD4U decoder is a nightmare! Bought it at Pep Cell and a week later no picture but has sound. Tested other devices and they work. My kid tore slips and box but purchase can still be tracked at other stores but not Pep Cell.
I hate that new decoder! Now we're in our 2nd week without TV ?
Dear Themba Buthelezi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Themba Buthelezi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Themba
Thank you for sending us your query.
Kindly have the decoder tested at the nearest DStv service centre or agency. You don't need to take the proof of payment with you.
Our technical team will inspect the device and give the relevant feedback.
We're here for you, feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
Good day Themba
Thank you for sending us your query.
Kindly have the decoder tested at the nearest DStv service centre or agency. You don't need to take the proof of payment with you.
Our technical team will inspect the device and give the relevant feedback.
We're here for you, feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,