New Explora a flop!

<p>I got the new explora end of 2016. I also have the PVR. Since we got the Explora, our viewing problems started. The PVR work perfectly though. Today, Sunday, I wanted to catch up a bit. For the umpteenth time the past months, the menu shows set reminder when I want to watch series on cath up. Needless to say, nobody at their *********** call centre can fix it, and you will not watch any catch up today. Tommorow maybe, because then everything works fine again. This issue is a regular occurrence, but today I have reached the end of my tether. Did Multi choice pull wool over our eyes to get the Explora on their advertised fixed instalment package because they otherwise would struggle to sell these defective decoders? Suppose only they would know the answer to that! What am I to do? Can't go to the competition, because their aren't any. I'm stuck with the monopoly holder. Very disappointed in their service, and what I've described above, is but a drop in the ocean. </p>