IT
Isaac T

1 reviews | Active since Dec 2022

12 Dec 2022, 21:28

New Dstv Explora 3b keeps on freezing

My second Dstv Explora keeps on freezing, it's frustrating to buy a new decoder worth R1000 only to face the same problem, Dstv fix your manufacturing Dept. I bought the decoder Saturday its hardly 5 with it. I'm not happy with you guys

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Dec 2022, 21:37
Official
Hi Isaac Thobakgale, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
IT
Isaac T's update15 Dec 2022, 11:25
Reviewer Update
I want to thank you guys for quickly attending my issue. I went to the customer care center as advised last night I started experiencing the same issue till now. Ap Maponya Mall they said they can only format/reboot the decoder but they can't change it due to no stock. Please help Dstv