new contract for explora

Item: DStv (MultiChoice)
Rating: 2
Author: Pule M

I have issues with the regarding a new contract for the explora. I have been calling the call centre for the past months without them resolving my issues. My subscription amount was increased and debit order cancelled without any one providing answers. I have had enough and think I should cancel my contract with this company.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

23 Sept 2015, 08:14

Hello PuleMosikare,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,

DStv (MultiChoice)'s reply23 Sept 2015, 08:14

Official

Best regards,

new contract for explora

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