New clients

<p>We bought a decoder at Makes the dstv guy at makro set up the decoder for us and told us they would debit our account I even asked so we don't have to pay anything now today I get home and our dstv is off turns out they never did the debit order and they cannot set up a double debit at the end of this month and reconnect us today especially since we weren't informed that we would need to pay over the counter ourselves first. Is this really how you treat new customers and try keep customers being in sales myself this is not how you keep a client!!!!!</p>