New billing system sucks
<p>Previously holiday DSTV billings would be debited off the main DSTV account (which was cleared automatically every month by direct debit). Now you are required to pre credit your holiday account which is a complete mission on the weekend while traveling without internet. Tenants in the holiday home are v grumpy. Understandably so. Whichever genius redesigned the system should be fired. Brain dead. </p>
Also call centre promised to call me back and didn't. Hope Netflix ****s DSTV. DSTV service sucks.
Also call centre promised to call me back and didn't. Hope Netflix ****s DSTV. DSTV service sucks.
Dear Warwick
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Warwick
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Good day
We are always looking at ways to better our offering as well as improving processes and systems. While the current set up may seem cumbersome it has helped us with the administration of our prepaid system and in essence helps limit any glitches on our part as may have been previously experienced.
We are sincerely sorry for the unpleasant experience that you have had and appreciate that you have brought it to our attention. We take feedback very seriously and we will make sure to send this to the relevant team.
Regards
Girly
Best regards,
Good day
We are always looking at ways to better our offering as well as improving processes and systems. While the current set up may seem cumbersome it has helped us with the administration of our prepaid system and in essence helps limit any glitches on our part as may have been previously experienced.
We are sincerely sorry for the unpleasant experience that you have had and appreciate that you have brought it to our attention. We take feedback very seriously and we will make sure to send this to the relevant team.
Regards
Girly
Best regards,