LT
Lerato T
1 reviews | Active since May 2015
26 Jul 2015, 18:23
New account
Firstly its a hassle to get through at multi choice and when I got through I spoke zanele and she told me that multi choice doesnt accept new clients since today morning and I asked to speak to her line manager she put me on hold for more than 3minutes and when you call multichoice its a struggle to get through to an agent to assist you.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
28 Jul 2015, 12:01Hello ltouch12,
We could not get hold of you today to discuss your query with you telephonically.
We are very sorry to learn that your experience with our service was less than adequate. Please accept our sincere apology.
We look forward to continue serving you as our valued customer. Kindly refer to your personal email address for a detailed response regarding your query.
Thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We could not get hold of you today to discuss your query with you telephonically.
We are very sorry to learn that your experience with our service was less than adequate. Please accept our sincere apology.
We look forward to continue serving you as our valued customer. Kindly refer to your personal email address for a detailed response regarding your query.
Thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply28 Jul 2015, 12:01
Official
Hello ltouch12,
We could not get hold of you today to discuss your query with you telephonically.
We are very sorry to learn that your experience with our service was less than adequate. Please accept our sincere apology.
We look forward to continue serving you as our valued customer. Kindly refer to your personal email address for a detailed response regarding your query.
Thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We could not get hold of you today to discuss your query with you telephonically.
We are very sorry to learn that your experience with our service was less than adequate. Please accept our sincere apology.
We look forward to continue serving you as our valued customer. Kindly refer to your personal email address for a detailed response regarding your query.
Thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,