Never received such bad and unprofessional service in my life

<p>My SD decoder packed up about 7 weeks ago. After going to multichoice I was advised about the on air 99 pm for explora decoder for 24 months Inc installation etc. I phoned and order was confirmed 6 June 2017. Just awaiting dispatch of goods. I phoned on a weekly basis following up on order and feedback everytime was that there was limited stock. My order will be escelatod and I will receive dispatch confirmation in 24 hours. Still with no feedback I kept phoning to find out someone cancelled my order in the system while telling me I will have stock in 24 hours. I have been phoning twice a week since I found out this news. Everytime I am told it's been reinstated, yet to find out it is not. After all these calls are recorded. Surely it can be found out who **** over the phone? Earlier this week I spoke to a lady Nadia, who promised to get back to me personally to confirm reinstatement. Off course nothing. Today I phone, speak to a Michelle, telling me I shouldthet happy they cancelled it. It will now be an 1000 extra, not 99 as agreed, and hung up on me. 6 weeks later and still no idea what is going on. No one to help I er phone and no management support. I have never been so disgusted with service</p>