1 reviews | Active since Mar 2013
Never pay your DSTV in advance
For the past not sure how many years I have been with DSTV (Multichoice). I share my DSTV with 1 of my family members. I pay my DSTV on the 20th on each month (10 days before payment date) and my mother pays her DSTV on the 1st of each month (for that month)... So what happened for the past couple of months I have been paying DSTV R 2 022.39 per month and I should only pay R 1 580.00!!!! Because I pay my DSTV 10 days in advance (any other company will be happy) I am being penalized with R 442.39 per month. Nobody at DSVT ever told me I should not pay early because I'm being penalized.... The lady told me today that i am *****ing myself by paying early... <br> <br> Multichoice I can't believe the Company you have become??? Penalizing you customers for paying early... Thanks for the many years with you. <br> <br> PLEASE CANCEL MY SERVICE I DON'T NEED YOU!!
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
