JS
Johan S
1 reviews | Active since Aug 2011
14 Oct 2020, 09:52
Never ever sign a debit order for DSTV
I have had to cancel my subscription due to the difficult financial situation we find ourselves in due to C19. This is the second month that the debit order goes through on my account without me receiving a service. (They debit me but you can bet that my decoder has been de-activated. The previous month I received an apology with a promise that the error will be rectified. If this is not proof of poor administration, I do not know what is.ENQUIRY REFERENCE NUMBER : ***9
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Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Oct 2020, 10:27Hi Johan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Oct 2020, 10:27
Official
Hi Johan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JS
Johan S's updateReviewer Update
14 Oct 2020, 16:11I wish I could say thank you, but the time and stress DSTV has caused me in these three months is not forthcoming from a professional service provider. I have commenced with a complaint via the consumer protection services at CGSO.Complaint Form 2018.pdf 251.18 KB
JS
Johan S's update14 Oct 2020, 16:11
Reviewer Update
I wish I could say thank you, but the time and stress DSTV has caused me in these three months is not forthcoming from a professional service provider. I have commenced with a complaint via the consumer protection services at CGSO.Complaint Form 2018.pdf 251.18 KB