ES
Elriek S

1 reviews | Active since Jul 2016

22 Sept 2020, 21:57

NEVER ENDING PATHETIC CUSTOMER SERVICE

Good day.

This wil be my 3rd or 4th time I post about this problem that keep happening. I have encountered a problem with dstb with the dstv now platform. I noticed that that the new episodes of the shows that I watched ARE STILL NOT available.

I have talked with someone from dstv multichoice and they told me I must let them know if this happens again...and guess what...IT DID HAPPEN AGAIN!!

I am getting sick an tired of this really...everything goes well for 3 to 4 days and then all of a sudden when I want to watch something I get the ALL FAMI**** MESSAGE....the problem is on our side.

Dstv WIL attend to this matter...because dstv catch up on the normal decoder works as normal but why is the dstv now platform on the pc always not working or there is "a problem on our side"?

This matter needs to be resolved as quick as possible....my patience has run out! Thank you

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Sept 2020, 22:19
Official
Hi Elriek,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team