KVdM
Kobus Van der Merwe

1 reviews | Active since May 2016

21 Nov 2016, 17:23

Never calling me from outbound call centre

<p>Been waiting for over a week for Dtvs Decoder Payment Plan Department which is only outbound call centre to actually call me. Been sitting for this whole week without Dstv and they just never phone after being escalated three times already. Still waiting. This is so bad. </p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Nov 2016, 07:24
Official

Dear Kobus Van der Merwe

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

KVdM
Kobus Van der Merwe's update22 Nov 2016, 15:17
Reviewer Update

So finaly got contacted and once again was told that the department can't assist me and they would escalate to the correct deparment ( Third Time now) - getting absurd now. Wonder if I will ever be assisted.

KVdM
Kobus Van der Merwe's update23 Nov 2016, 12:13
Reviewer Update

Can the correct department please just contact me ASAP!!!!!!!