NL
Nicolaas L
1 reviews | Active since May 2012
05 Oct 2023, 10:39
Never call multichoice with a query, they will activate your acount and make you pay
I called multichoice in August 2023 to ask what it will cost to re-connect to folow the rugby world cup. I never ask this lady to connect me, I informed her I will pay cash and go to one of their outlets to activate if I decide to join. I specifically informed her not to re-connect because I am still making up my mind. Now I received calls that I am in arears because that call centre agent connected me. She probably spend the commision already? I want you to listen to the recording and cancel the amount in arears. This is why I don't want to be part of this company, I don't want to make them rich by joining them, I rather go and watch at the pub. Now I have to fight because this idiot activated the card??
Helpful (0)
Replies (5)0
Replies (5)DStv (MultiChoice)'s replyOfficial
05 Oct 2023, 10:41Hi Nicolaas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Oct 2023, 10:41
Official
Hi Nicolaas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Nicolaas L's updateReviewer Update
09 Oct 2023, 07:49Hi Multichoice, I cannot see your reply, please forward to my email address.
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Nicolaas L's update09 Oct 2023, 07:49
Reviewer Update
Hi Multichoice, I cannot see your reply, please forward to my email address.
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Nicolaas L's updateReviewer Update
09 Oct 2023, 07:50Thanks, I got it now.
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Nicolaas L's update09 Oct 2023, 07:50
Reviewer Update
Thanks, I got it now.
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Nicolaas L's updateReviewer Update
29 Jan 2024, 15:20Multichoice reported me to an attorney to collect money from me, after you acknowledge by listening to the recording that I do not owe you anything. This is harassment!!! Start doing your job right the first time. This woman who took my call should be disciplined.
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Nicolaas L's update29 Jan 2024, 15:20
Reviewer Update
Multichoice reported me to an attorney to collect money from me, after you acknowledge by listening to the recording that I do not owe you anything. This is harassment!!! Start doing your job right the first time. This woman who took my call should be disciplined.
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Nicolaas L's updateReviewer Update
14 Feb 2024, 14:13Multichoice, you should wake up, I am reporting you now. Your collection agents are abusive and your claim was **** as per the attached reply from yourself?!!!! What is wrong with you??Shapiro keeps on calling me!!!!
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Nicolaas L's update14 Feb 2024, 14:13
Reviewer Update
Multichoice, you should wake up, I am reporting you now. Your collection agents are abusive and your claim was **** as per the attached reply from yourself?!!!! What is wrong with you??Shapiro keeps on calling me!!!!
