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Nkululeko N

1 reviews | Active since May 2019

03 Jun 2020, 17:20

Negligence on customer's personal details

I app**** for a change of ownership for a decoder. 6 days down the line I received a WhatsApp message from someone I don't know claiming that he had my details. The person even forwarded to me the very form I submitted with all my personal details, that is name ID number, bank details etc. I lodged a complaint with dstv multichoice but they haven't responded save for their auto response acknowledging receipt of my emails. Am scared who else has my details

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jun 2020, 18:53
Official
Hi Nkululeko Ndhlovu, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team