Negligence

I went Into your Multi choice office in Centurion on Saturday 23/09/2017 the Supervisor on Duty pulled the call and we listened to the call in the office. I was them contacted on Sunday the 24/09/2017 by the consultant who assisted me with the supervisor and I was told the following. My residential account is now been rectified and has a credit balance of R302 and my price lock account has been amended as I was advised when I did the contract and I will be debited today as follows R874 - R302 which is my credit( residential account) = R572 + R475 (box office) + R959 (price lock) so total amounting to R2006 which is to be debited today. Now once again I have a issue because my account was debited R2660.75 which is omce again incorrect!! This is honestly ridiculous because even by going in to your offices and correcting an error I had tried to do telephonically for 4 weeks and spending over R900 to resolve this issue it is still not correct and my credit scoring is being affected negatively due to the incompetence of your staff! Now again I have to get in touch with you and resolve this again?? Where does this end? This whole month has been an Inconvenience to myself and not to mention the fact that I have had to still pay a full months subscription even though I was disconnected 11 times in the month after I paid upfront for it....and on top of it all who's paying for my call costs to rectify this problem? I am and yet there is no care or diligence or even basic customer service or for that matter a hint of sincerity with regards to this matter. I excpwxt this to be rectified y the end of business tomorrow 28/09/2017 and that I be....reimbursed the R654 over debited from my account aswell as I be credited for not being able to use the full service for the month that passed as well as the coats incurred for having to call in to your call centers to resolve this issue that just fell on deaf ears. This is honestly become a case of pure negligence .