Negative credit bureau update

I have a concern with the update that Multichoice feed the credit bureau about my ds.tv account.<br> I noticed that they indicated that my ds.tv account in October 2015 was 30 days in arrears which I disagree with because I understand that the ds.tv services are always paid up front, therefore if there is no payment there will be no view.<br> My dstv service was shut down on that month and I was never alerted of any payment due as there was none.<br> My other concern is that they stated that my monthly instalment on that ds.tv account is R638 instead of R319, how come??<br> I have sent my query to [Email Removed] and they promised to fix it to my surprise they still haven't, instead the same information was now further updated to my credit experian report and transunion.<br> <br> Multichoice need to take into consideration that whatever information that they put on record on my credit bureau report is affecting my credit score unnecessary and they have to fix it by updating their information accordingly.<br> They need to update their client information correctly on the credit bureaus and never take anything for granted.<br>