Need to polish up on accounts and admin.

I’m not sure what’s going on there. Love your bouquet. But clearly an admin / accounts issue you need to look into. Called 25 Feb to cancel due to broken TV. The debit order continued for 2 months before I picked it up. Phoned again last month, still not deactivated. Refund requested. Phoned again this week to follow up on refund. Only to find my services are still active!! Starting to get concerned here... Thankfully this Gentleman switched me to a cash account so you actually can’t debit again. Please look into it. Cancel the account and return my money.