NM
Nelisiwe M
1 reviews | Active since May 2010
06 Apr 2015, 14:22
need to cancel DSTV
Hi,i have paid my DSTV cancelled effectively since I'm no longer staying at that residents. I don't mind the fact that I've paid, I don't need it and want it cancelled effectively.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
06 Apr 2015, 15:47Hello xabane,
We unable to accesses your account with the information you have supp****.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o ***
Regards
Rupert
We unable to accesses your account with the information you have supp****.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o ***
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply06 Apr 2015, 15:47
Official
Hello xabane,
We unable to accesses your account with the information you have supp****.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o ***
Regards
Rupert
We unable to accesses your account with the information you have supp****.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o ***
Regards
Rupert
Best regards,