Need to cancel

I entered into a DPP contract with DSTV for a Explora decoder.<br> After installation on 25 September, I was unable to access the following, record, catch up etc. I phoned the call centre and was told:-<br> The Explora decoder can not be the secondary decoder if it is on a DPP contract. I was not told this at the time of entering in the contact. I WOULD NOT HAVE ENTERED THIS CONTRACT WITH THIS INFORMATION<br> I do travel a lot and take my standard decoder with me on holiday. And will not be able to this with the Explora. I am also not prepared to pay an additional amount of R23.50 to be able to use the standard decorder while on holiday.<br> On die 25 September, I was informed that this query will be send to the DPP department. REF ***.<br> On 29 September I received a call but the the problem could not be solved as I wanted to CANCEL the contract. The query was sent to the cancellation department and someone will phone ME BACK.<br> On 5 October I phoned having received NO CALL BACK. I was told, someone from the department will phone me back.<br> On 7 October I phoned again and after holding on for 12 minutes with no luck being transferred to the cancellation Dept, I rang off.<br> I do hope this helps