Need This Matter Addressed

<p>I recently opted to re-activate my dstv, upon contacting the centre i was told that I first need to make payment so I immediately made a payment and called back, I was told to send the proof of payment via email and while on the line is forwarded the email , upon receiving the proof they told me to leave my decoder on and it will automatically be connected </p> <p> </p> <p><br />It's been 4 days and my dstv is not connected, I once again called the call centre and firstly was told to call back as the person on the other side said she doesn't know and can't help me, so after numerous calls of a similar nature and reply, I was told they can't activate my account I must send proof of payment and again while on the line the proof was sent to the consultant and her supervisor, I was told to wait 15 minutes and she will call back ( this never happened) </p>