NEED A LETTER CONFIRMING CANCELLATION

Item: DStv (MultiChoice)
Rating: 2
Author: Jaco S

A while ago I cancelled my DSTV account, to be effected 28 Sept. I asked then as I asked today again for a letter confirming cancellation. I was told to send a email to [Email Removed] and to expect a reply. <br> <br> To date I only received a case number and no cancellation letter.<br> <br> POOR SERVICE!

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

07 Sept 2015, 15:25

Hello jswart82,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply07 Sept 2015, 15:25

Official