Nearly 2 months waiting for upgrade to Explora...

Issue upon issue from the start. I app**** for the R899 eplora contract but received nothing but resistance. I stay in a complex so I understand that there are certain criteria that need to be taken into account before installation occurs. It took 2 call centre agents and a manager to get this right. Then the deduction did not go off my account when promised. I called back to find out that the application was not even done. Then they deducted my account one day before payday and put my account in arrears (this was done without my consent). Then I had issues with the vendors who wanted to charge me for a smart switch that was agreed to be part of my package by one of DSTV's managers. I phone again and someone puts me in touch with the same vendor who then agrees. We make arrangements for yesterday and no one pitches. I send the vendor a message telling him that it is shocking service and he replies with a poor excuse of rain, except that I do not have my own dish and the wiring is done so no need to work outside. Over and above this I reveived no communication from him or his company advising me that they won't make it. I have wasted my time and money accommodating DSTV... No more!!