Ndumiso Thikazi Saves Showmax and Multichoice

This is especially for Ndumiso Thikazi, a Multichoice call centre agent who went above and beyond to assist me during a time of extreme frustration with the new Showmax. I would like to express my gratitude to Ndumiso.

Initially, my dissatisfaction led me to leave a highly negative 5-star review based on my experiences with the Multichoice call centre and the Showmax chat box. However, Ndumiso's courteous and patient approach not only pacified my frustration but also efficiently resolved my issues, ensuring that my Showmax is now operational. Thank you immensely, Ndumiso, for saving the day. Your assistance is genuinely appreciated.