NCR should take away dstv registratipn for poor customer treatment

I took a decoder and installtion plan last year in November,till date no installatipn has happened they only droped the decoder they deducted my money for six months without installing until i cancelled their debit order they handed me over for the installation that never happenend i am sitting with a dstv explorer decoder that ia not working.

I paid them in full and still struggle to get my paid up letter although I recieved the worst service from them .mind you the account ahpud be ending next year November. NCR should take their certificate.