1 reviews | Active since Mar 2009
NBA - Slack in attention to detail
It seems to me we have no choice in joining the download and streaming world to be able to view American NFL and NBA.<br> <br> Multichoice's handling of the NBA playoffs is simply appalling. I know they will simply give their normal answer that they have no control over this and they get all their feed from whoever supplies it to them.<br> <br> The problem I have is that each playoff series consists of the best of 7 games. When NBA playoff starts, there are 8 sets of best of 7 being played. After that set, there are 4, then 2, and then the 2 final conference winners meet in the NBA final.<br> <br> Now obviously one would think that if they pick a series to show, they will show the complete series, all 4 to 7 games. Nope, not brilliant Multichoice. As an example, the series between San Antonio Spurs and LA Clippers went to 7 games. Multichoice showed game 2 and game 4, and did not even bother to show the cliffhanger game 7. Pathetic in the extreme.<br> <br> It gets worse, now you try to see in the schedule what are they showing. Most of their descriptions simply show something like : Game 5 of the playoff series. Hallo, are you awake. Do you have a grip on reality. Very poor planning. Very dissappointed.
Please accept our sincerest apologies for the level of service you received from MultiChoice. Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
MultiChoice constantly strives to improve its products and services, and to keep at the forefront of technological developments.
The matter will be escalated to the relevant department to be investigated .Please accept our sincerest apologies for any inconvenience you experience in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
Please accept our sincerest apologies for the level of service you received from MultiChoice. Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
MultiChoice constantly strives to improve its products and services, and to keep at the forefront of technological developments.
The matter will be escalated to the relevant department to be investigated .Please accept our sincerest apologies for any inconvenience you experience in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
