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Nhlanhla N

1 reviews | Active since May 2015

03 Jun 2018, 10:30

Namhla Drops my call after putting me on hold

Namhla is a very disrespectful in hanging up the call when im paying both my Call and DSTV service. All i want is uninterrupted services from the 25th of each month to the next. Until further changes i shall advise. How is she allowed to place me on hold for over 5minutes and eventual hang up. My airtime went for nothing.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jun 2018, 08:52
Official

Dear Nhlanhla

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

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Nhlanhla N's update05 Jun 2018, 16:51
Reviewer Update
Resolved thank you for Your assistance in this regard.