WP
Wendy P

1 reviews | Active since Mar 2009

15 Dec 2024, 17:45

MyDStv Rewards

MyDStv Rewards challenge 'Star Catcher' ("collect as many stars as possible to stand a chance of winning vouchers every week....."). I am very disappointed that DStv Rewards removed the 'Star Catcher' challenge from my profile, replacing it with a static image, allocating 20 competition entries to me! "It's the most wonderful time of the year, spreading holiday cheer with MyDStv app." I wasted valuable time. The entries I earned have been sabotaged. Is this the manner in which DStv Rewards Team treats customers? What is your reason for removing me, from participating in challenges? Unfair, shocking and ********* behaviour! I am allocated a 'gift of 10 entries per month I used 6 entries. The balance of 4 entries vanished. Claimed 5% Seniors discount 'gift' a few months ago, not Implemented.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Dec 2024, 17:47
Official
Hi Wendy, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team
WP
Wendy P's update17 Dec 2024, 15:07
Reviewer Update
MyDStv Rewards Team has resolved my query.
Thank you for your valued assistance.