PN
Pauline N

1 reviews | Active since Nov 2009

12 Dec 2016, 12:10

MY UNIT HAS BEEN DISCONNECTED AND I HAVE PAID R470

<p>PLEASE RECONNECT MY DSTV.</p> <p>PLEASE CAN ANYONE VIEWING THIS TELL ME WHAT IS INCORRECT, I HAVE HAD MY DSTV CUT OFF AND PAYMENT DEMANDED IMMEDIATELY BEFORE RECONNECTION. I HAVE PAID IT TO SAVE MY FAMILY.</p> <p> </p> <p>MULTICHOICE PLEASE CORRECT PAYMENT DUE DATES ON YOUR SYSTEM, IT IS MISLEADING AND PLEASE CAN NIVEN ATHMARAM AND HARRIET MAJODINA OR THEIR MANAGER OR ANY OF THE SHAREHOLDERS WHO CARE ABOUT CUSTOMER CONCERNS SEND ME ALL PROOF OF THE OPENING BALANCE OF R1436.47 (DOUBLE BILLED I GUESS, AS I PAY MONTHLY). THIS IS THE AMOUNT THAT KEEPS POPPING UP WEEKLY AND I HAVE TO SPEND AN 1-2 HOURS FIGHTING WITH MULTICHOICE TO RECONNECT MY SERVICES BACK. I AM TIRED OF THIS INCOMPETENCY AND I AM NOT OWING THIS AMOUNT. PLEASE I NEED A CLEAR RECONCILIATED ACCOUNT AND ALL SUPPORTING STATEMENTS FOR THE OPENING BALANCE OF R1436.47.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Dec 2016, 13:15
Official

Good day Pauline

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team