JK
Jodi K

1 reviews | Active since Jul 2009

17 Feb 2015, 15:34

My terrible mistake rectified timeously

I came to the horrible realization that I had incorrectly paid Multichoice instead of my electricity account via internet banking. Luckily for me, Multichoice handled the situation with the greatest of diligence, and they promptly refunded me my money within 2 days of my query.<br> <br> Thank you Boitumelo Motsoikha at the inquiries team for your quick communication and speedy execution. It is much appreciated.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Feb 2015, 15:41
Official
Hello cfc,

WOW, thank you for your wonderful compliment!

We will send your feedback to the consultant and her superior.

Your support, and that of all our customers, is important to us. As we continually strive to improve our service, feedback such as yours is extremely valuable.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Warm Regards

Kristel