MT
Mlungisi T

1 reviews | Active since Dec 2020

15 Feb 2024, 20:39

My streaming account

I am so frustrated with dstv, it's been 2 to 3 weeks my streaming issue has not been resolved. I have chats in all of your platforms. I haven't got any assistance. Instead I have been irritated and undermined by the service I keep on getting

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Feb 2024, 20:51
Official
Hi Mlungisi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Feb 2024, 16:16
Official
Hi Mlungisi, 

Please note that we tried to contact you twice on ***, however, your line rang unanswered. Kindly note that we need the ID copy of the DStv account holder so we can assist further. You can email it to *** and provide us with the reference number.

We await your response.
 
Regards.
DStv: Hello Peter Team

Best regards,