My statement is bull

I have no idea how you guys are functioning now last months bill was R800 amd something spoke to an agent I told her I can't afford that amount advise was pay R500 with the list of so many things charged from insurance,access fee,subscription,I do not remember upgrading to compact premium number I settled for compact worse there's Disney subscriptions what the hell I do not even have kids for me to even take Channel what hell multichoice fix your statement you guys are not making it easy for me to even watch or keep this nonesense