AK
Akhona K
1 reviews | Active since Mar 2014
04 Dec 2015, 09:28
My Service Disconnected AGAIN???
I paid my account on 25 November 2015, and sent a proof of payment accordingly to [Email Removed] and I called in to ask them to re-activate my service and they did, and now this morning again, my service was disconnected, which I find absolutely ridiculous! Why must I be calling in daily for this??? Please re-activate the service!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Dec 2015, 09:48Hello krakri.ak,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Dec 2015, 09:48
Official
Hello krakri.ak,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team