My service cut/ Risk and ***** Department not givi

My services were cut on 30 May 2015. I went to headoffice on 6 June 2015 to enquire, after I had been contacting Multichoice online, through the callcentre and through email. The customer service consultants just tell me that my account is being investigated for *****. But every time I try to contact the Risk & ***** Department on the phone and on email I am never able to get hold of them. This is the second week now.<br> <br> I went to headoffice (on 6 June 2015) at Randburg, carrying both the decoder and the smart card, as well as the purchase receipt, with me so that they could solve the problem for me. But I was told that the Risk & ***** Department does not work on weekends, so no one could help me. I was told to go back home and the Risk and ***** Department will call me on Monday or Tuesday. It's Thursday today, and they still have not called me yet.<br> <br> In the meantime, I am unable to watch television, for two weeks now, because my services have been cut.<br> <br> I even contacted the Head of Customer Care on Monday, but that did not help either because they have not come back to me. <br>