GF
Grant F
1 reviews | Active since Mar 2017
04 Nov 2024, 11:55
My second review
You have five audio channels during international rugby, but all of the commentators are the identical, thus even after paying almost R 1000, I still get waiting ads when streaming.
Helpful (0)
Replies (12)0
Replies (12)
DStv (MultiChoice)'s replyOfficial
04 Nov 2024, 12:00Hi Grant,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Nov 2024, 12:00
Official
Hi Grant,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
GF
Grant F's updateReviewer Update
04 Nov 2024, 13:03Will see if this ever happens
GF
Grant F's update04 Nov 2024, 13:03
Reviewer Update
Will see if this ever happens
DStv (MultiChoice)'s replyOfficial
05 Nov 2024, 16:35Hi Grant,
Thank you for bringing this to our attention.
Firstly, we'd like to apologize for any inconvenience caused.
We'll be bringing this matter to our Programming Team.
Kindly provide us a match where you have experienced this so that we can use it as an example:
Match:
Date of broadcast:
Platfomr used to watch )Decoder or Online Streaming:
We await your response.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing this to our attention.
Firstly, we'd like to apologize for any inconvenience caused.
We'll be bringing this matter to our Programming Team.
Kindly provide us a match where you have experienced this so that we can use it as an example:
Match:
Date of broadcast:
Platfomr used to watch )Decoder or Online Streaming:
We await your response.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Nov 2024, 16:35
Official
Hi Grant,
Thank you for bringing this to our attention.
Firstly, we'd like to apologize for any inconvenience caused.
We'll be bringing this matter to our Programming Team.
Kindly provide us a match where you have experienced this so that we can use it as an example:
Match:
Date of broadcast:
Platfomr used to watch )Decoder or Online Streaming:
We await your response.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing this to our attention.
Firstly, we'd like to apologize for any inconvenience caused.
We'll be bringing this matter to our Programming Team.
Kindly provide us a match where you have experienced this so that we can use it as an example:
Match:
Date of broadcast:
Platfomr used to watch )Decoder or Online Streaming:
We await your response.
Kind regards,
DStv: Hello Peter Team
Best regards,
GF
Grant F's updateReviewer Update
06 Nov 2024, 08:19Aus vs Pakistan 4/11/2024 SS212
Eng vs NZ 2/11/2024 SS211among others.
The adds appear when I am streaming at the beginning and when paused.
Eng vs NZ 2/11/2024 SS211among others.
The adds appear when I am streaming at the beginning and when paused.
GF
Grant F's update06 Nov 2024, 08:19
Reviewer Update
Aus vs Pakistan 4/11/2024 SS212
Eng vs NZ 2/11/2024 SS211among others.
The adds appear when I am streaming at the beginning and when paused.
Eng vs NZ 2/11/2024 SS211among others.
The adds appear when I am streaming at the beginning and when paused.
DStv (MultiChoice)'s replyOfficial
06 Nov 2024, 17:09Hi Grant,
Thank you.
The information has been shared with our Programming Team.
Kind regards,
DStv: Hello Peter Team
Thank you.
The information has been shared with our Programming Team.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Nov 2024, 17:09
Official
Hi Grant,
Thank you.
The information has been shared with our Programming Team.
Kind regards,
DStv: Hello Peter Team
Thank you.
The information has been shared with our Programming Team.
Kind regards,
DStv: Hello Peter Team
Best regards,
GF
Grant F's updateReviewer Update
07 Nov 2024, 07:45Okay.......nothing will change. Will create another complaint next month.
GF
Grant F's update07 Nov 2024, 07:45
Reviewer Update
Okay.......nothing will change. Will create another complaint next month.
DStv (MultiChoice)'s replyOfficial
09 Nov 2024, 12:23Hi Grant,
We're still waiting for feedback.
We will respond once we have received it.
Kind regards,
DStv: Hello Peter Team
We're still waiting for feedback.
We will respond once we have received it.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Nov 2024, 12:23
Official
Hi Grant,
We're still waiting for feedback.
We will respond once we have received it.
Kind regards,
DStv: Hello Peter Team
We're still waiting for feedback.
We will respond once we have received it.
Kind regards,
DStv: Hello Peter Team
Best regards,
GF
Grant F's updateReviewer Update
09 Nov 2024, 12:26Okay will check in 2025
GF
Grant F's update09 Nov 2024, 12:26
Reviewer Update
Okay will check in 2025
DStv (MultiChoice)'s replyOfficial
20 Nov 2024, 14:36Hi Grant,
Apologies for the delayed response.
Please see below response from our programming team:
Dear Team
Please note that the match audio channel is an automated feature of the system. Other audio channel options are available when there’s alternative commentary.
Kind regards,
DStv: Hello Peter Team
Apologies for the delayed response.
Please see below response from our programming team:
Dear Team
Please note that the match audio channel is an automated feature of the system. Other audio channel options are available when there’s alternative commentary.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Nov 2024, 14:36
Official
Hi Grant,
Apologies for the delayed response.
Please see below response from our programming team:
Dear Team
Please note that the match audio channel is an automated feature of the system. Other audio channel options are available when there’s alternative commentary.
Kind regards,
DStv: Hello Peter Team
Apologies for the delayed response.
Please see below response from our programming team:
Dear Team
Please note that the match audio channel is an automated feature of the system. Other audio channel options are available when there’s alternative commentary.
Kind regards,
DStv: Hello Peter Team
Best regards,
GF
Grant F's updateReviewer Update
20 Nov 2024, 14:39On sky sport broadcasting the same event has different audio channels to choose from, why I am paying?
GF
Grant F's update20 Nov 2024, 14:39
Reviewer Update
On sky sport broadcasting the same event has different audio channels to choose from, why I am paying?
GF
Grant F's updateReviewer Update
20 Nov 2024, 14:40Previous I could choose an option where I could the on-field sound and no commentators, this has also been removed.
GF
Grant F's update20 Nov 2024, 14:40
Reviewer Update
Previous I could choose an option where I could the on-field sound and no commentators, this has also been removed.
GF
Grant F's updateReviewer Update
20 Nov 2024, 14:40No wonder you guys are losing customers.
GF
Grant F's update20 Nov 2024, 14:40
Reviewer Update
No wonder you guys are losing customers.